Domestic and International Shipping:
Link2Care primarily utilizes SF Express, FedEx and DHL to ship our domestic and international orders respectively. If you would like to use a specific courier, please contact us at link2careglobal@gmail.com
Please allow extra time for your order to be processed during public holidays. For a list of all Hong Kong public holidays, please click here. Shipping delays may occur as a result of pending payment authorizations.
If you do not receive a tracking confirmation after 5 business days from the day you completed your payment, please kindly contact our customer service representatives at link2careglobal@gmail.com for more information.
High Volume Sale Periods and Holidays Notice
Due to the high volume of orders during sale periods and holidays such as sales events and holiday months, please note that it may take up to two weeks to ship out your parcel. Additionally, our customer service representatives may take more time than usual to respond. We are working hard to satisfy each customer's needs and ask customers to remain patient during these periods.